CUSTOMER SERVICE
CUSTOMER SERVICE
Since 2010, more than 700 e-commerce businesses across multiple industries have outsourced their customer support to our native teams of e-commerce specialists. Our set-up is highly scalable, and with cutting-edge technology we can help your customers 24/7.
CUSTOMER SERVICE SOLUTIONS
The quoted prices are standard and vary based on the specific tasks and procedures our agents must perform to ensure satisfactory handling of your webshop's customer service.
CUSTOMER SERVICE SOLUTIONS
The quoted prices are standard and vary based on the specific tasks and procedures our agents must perform to ensure satisfactory handling of your webshop's customer service.
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GREAT CUSTOMER SERVICE IS...
Our country specific teams are native speakers; a prerequisite for businesses that want to deliver a truly localised and professional customer service experience across all channels.
IMPROVE YOUR BUSINESS
You will always have access to all your customer service data in a self-service format. All conversations are analysed and categorised continuously by Artificial Intelligence in our Customer Insights Platform allowing you to get to the root cause of pressing issues quickly, and improve your processes based on customer feedback.
SOCIAL MEDIA MONITORING
We monitor social media accounts and review pages for you and make sure to reply with your tone of voice and according to your businesses guidelines.