Customer Service
MakesYouLocal delivers customer service across
15 markets with our native customer support teams and automated solutions.
A partnership with MakesYouLocal is a valuable choice for your customers and a cost-conscious choice for your business.
MakesYouLocal delivers localised customer service, translations and digital marketing solutions to e-commerce businesses looking to succeed abroad.
Customer service
Our customer service set-up is for all e-commerce businesses looking for a professional support set-up with either native speaking support agents or automated support solutions in native language.
We believe localised customer service creates trust with your customers - and ultimately repeating customers.
Technology and our vast experience within customer service gives you satisfied customers - and important insights for further optimization of your webshop and processes.
Our solutions
Our full-service customer solution consists of round-the-clock localised support via email, phone and chat and our platform features ready-made integrations for most major e-commerce platforms.
Our automated customer service solution is a ‘lighter’ version of our native customer service solution. A stand-alone chatbot, capable of solving simple inquiries, delivers localised assistance and customer support and helps customers forward more complex cases to our clients own customer support team.