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Customer Service

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MakesYouLocal delivers customer service across
15 markets with our native customer support teams and automated solutions. 

A partnership with MakesYouLocal is a valuable choice for your customers and a cost-conscious choice for your business.

MakesYouLocal delivers localised customer service, translations and digital marketing solutions to e-commerce businesses looking to succeed abroad.

Customer service

Our customer service set-up is for all e-commerce businesses looking for a professional support set-up with either native speaking support agents or automated support solutions in native language. 

We believe localised customer service creates trust with your customers - and ultimately repeating customers. 

Technology and our vast experience within customer service gives you satisfied customers - and important insights for further optimization of your webshop and processes.

Our solutions

Our full-service customer solution consists of round-the-clock localised support via email, phone and chat and our platform features ready-made integrations for most major e-commerce platforms.

Our automated customer service solution is a ‘lighter’ version of our native customer service solution. A stand-alone chatbot, capable of solving simple inquiries, delivers localised assistance and customer support and helps customers forward more complex cases to our clients own customer support team. 

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