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Market expansion & strategy
Market & competitor analysis
Website audit
Conversion rate optimisation
E-commerce consultancy
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E-commerce operations & translations
Outsourced customer service
B2B customer support
E-commerce management
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Performance marketing services
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We help
webshops
succeed abroad

With local e-commerce specialists, native webshop teams & e-commerce technologies

Client cases
Products & Services
Contact us

Video length: 25 secs

Meet MakesYouLocal

Since 2010, we have supported more than 1,000 webshops in growing internationally by making it easy to enter and succeed in new markets. With local expertise, customer service and marketing support, we ensure that your webshop feels truly local to customers abroad.

WHAT WE DO

  • Localise webshops and content for new markets
  • Provide native customer service in local languages
  • Manage and optimise marketing content< abroad
  • Offer strategic guidance for international e-commerce growth

 

"With MakesYouLocal we get access to a local team of specialists for each market, allowing us to grow quickly and cost-effectively, without compromising customer satisfaction"

Chief Strategy Officer at Motatos
Johannes Kayser

Motatos-delivery-pink
WE ARE EXPERTS WHEN IT COMES TO E-COMMERCE

How we can help you

Market expansion & strategy

Expanding into new markets is challenging. Succeeding in those markets is even harder. Our native e-commerce specialists help set you up for success by connecting your webshop with local consumers and ensuring it resonates well.

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Native webshop
staff

Scaling your webshop internationally opens up new opportunities but requires local expertise. Our native teams provide customer service, translations, marketing, copywriting, and more to help you stay on top of the day-to-day work.

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E-commerce tools & automations

Optimising your webshop’s performance and efficiency is essential for scaling in new and existing markets. Our technologies streamline operations and provide valuable customer feedback to improve your webshop's performance.

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We speak 21 languages

We speak 21 languages across our four offices and work with native e-commerce specialists from the markets we support. All specialists are employed by us and carefully screened to ensure they communicate clearly and professionally – both written and spoken.

Our teams support international webshops with local customer service, translations and broader localisation tasks, ensuring that your brand feels relevant and credible in each market.

The languages we cover include: English, Danish, Swedish, Norwegian, Finnish, German, Dutch, French, Italian, Spanish, Latvian, Lithuanian, Estonian, Polish, Bulgarian, Romanian, Hungarian, Croatian, Slovak, Czech and Ukrainian.

Missing a language? Get in touch anyway. We work with trusted partners globally and can usually support additional markets as well.

Map of MakesYouLocal service countries in Europe

We love working with ambitious brands

Person in pool with clothes on
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Boom Butik automated 15% of all conversations with a chatbot

"With MakesYouLocal's technology we were able to automate a noticeable share of our customer interactions while staying true to our brand and identity"

– Felix Geoffroy, Partner at Boom Butik

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toddler with a crown
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Creativ Company improved their conversion by 94% with a Site Check

"With insights from MakesYouLocal's audit of our German webshop, we've nearly doubled our conversion rate. Their e-commerce expertise, and deep knowledge of specific markets has proved invaluable"

– Peter Rahbek, E-commerce Director at Creativ Company

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Parcel on the floor
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Motatos scaled to five markets with native customer service

"With MakesYouLocal we get access to a local team of specialists for each market, allowing us to grow quickly and cost-effectively, without compromising customer satisfaction"

– Johannes Kayser, Chief Strategy Officer at Motatos

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Woman with blue flowers
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Brøndsholm increased their sales by 442% with localised marketing

"MakesYouLocal provided us with professional service and advice, which helped us develop our business in Sweden through native expertise and allowing our customers are able to communicate in their own language"

– Irena Sibbern, CEO at Brøndsholm

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girl wearing crocs and tracksuit
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Open24 outsourced customer service for eight webshops

"With MakesYouLocal we can rest assured our current customers are in safe hands, allowing us to focus on developing our business further"

– Aleksandr Pavlovič, Head of E-commerce at Open24

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Sephora's make-up brushes in product packaging
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Sephora automated 25% of their customer service and saved €3000 a month with a chatbot

"Using MakesYouLocal's technology and expertise, we managed to reduce customer service costs drastically without compromising on quality"

– Emma Bonelli, E-commerce Specialist at Sephora

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a portrait of MakesYouLocals CEO Max

ARE YOU READY TO TALK ABOUT YOUR INTERNATIONAL PLANS?

Get in touch with our expansion specialist, Max